How to Use Pick Lockers?
Collecting Parcels
Sending or Returning Parcels
Locker Size Guide
Checkout with Pick
HDB Blocks
Community Clubs
Get an authorisation from:
a) your e-commerce shopping site to return the parcel to a Pick locker station; or
b) your logistics service provider to ship the parcel via a Pick locker station.
You will receive a SMS/Email with your Parcel Send/ Return PIN when your request is confirmed.
You may now proceed to any HDB or CC Pick locker to send/return your parcel.
At the Pick locker station, click on Send or Return Parcel.
Key in the Parcel Send/Return PIN sent to your SMS/Email.
Scan or key in your Parcel ID/Tracking Number.
Enter your Singapore Registered Mobile Number.
Receive OTP via SMS on your Singapore Registered Mobile Number.
Key in the OTP sent to your Singapore Registered Mobile Number.
Deposit your parcel and remember to close the door properly before you leave!
You will see a thank you message when your send/return attempt is successful.